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Updated How to diagnostic IO error, BSOD, crash [Windows] (markdown)
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# This wiki page is still work in progress! Please, check back later.
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Version 0.2.2
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## qBittorrent gave you a lockup or BSOD (Blue Screen of Death). Now what?
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## qBittorrent gave you a lockup or BSOD (Blue Screen of Death). Now what?
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First of all, if you get a BSOD, and it's not `irql_not_less_or_equal`, there is a good chance you will be able to debug the BSOD. It is a very powerful and useful tool to find why your Windows system just crashed.
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Well, the thing is, it was not qBittorrent.
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Well, the thing is, it was not qBittorrent.
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There are four major things that can cause a freeze or BSOD.
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There are four major things that can cause a freeze or BSOD.
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The numbers mean how hard is it to check on a scale of 5.
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The numbers mean how hard is it to check on a scale of 5.
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@@ -29,6 +28,8 @@ The `c:\symbols` will be your local symbol cache. I would suggest using somethin
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4. File -> Open Crash Dump.
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4. File -> Open Crash Dump.
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5. Navigate to `C:\Windows\`
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5. Navigate to `C:\Windows\`
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6. Open `memory.dmp`
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6. Open `memory.dmp`
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7. Wait. Once you see "Ready", use the `!analyze -v` command.
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8. It will tell you the most likely culprit, but the other loaded things are also suspects. For me, the "most likely" thing was a Windows DLL, but my Avast file scanner service was also there. Removed Avast - boom - no BSOD ever since.
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***
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***
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## Something else
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## Something else
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Check if the cables to your HDD/things are connected firmly, and they are not loose. This can also cause trouble.
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Check if the cables to your HDD/things are connected firmly, and they are not loose. This can also cause trouble.
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If nothing helped, your motherboard can also be faulty.
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If nothing helped, your motherboard can also be faulty. An anti-virus can also cause BSOD, but it will show up with "windbg".
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