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Updated How to diagnostic IO error, BSOD, crash [Windows] (markdown)
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# This wiki page is still work in progress! Please, check back later.
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# Version 0.2.1
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# Version 0.2.2
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## qBittorrent gave you a BSOD (Blue Screen of Death). Now what?
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## qBittorrent gave you a lockup or BSOD (Blue Screen of Death). Now what?
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Well, the thing is, it was not qBittorrent.
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There are four major things that can cause a freeze or BSOD.
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* Your Power Supply (4/5)
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* Something else (5/5)
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***
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# How to check RAM
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## Windows
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## Windows in-built tool
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* https://www.cnet.com/how-to/test-your-ram-with-windows-memory-diagnostic-tool/
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## Any OS
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## Alternatives
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In case Windows's in-built test does not work for you.
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* http://www.memtest86.com
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* http://www.howtogeek.com/260813/how-to-test-your-computers-ram-for-problems/
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@@ -31,6 +33,10 @@ I usually stop after 1 PASS, but you can wait until 2 PASS or so. If there are n
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If you can't get Memtest86 to work, a live Ubuntu ISO will work just as well.
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Download the latest Ubuntu LTS version (16.04 at the moment), and put it on a pendrive, CD or DVD.
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***
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# How to check the HDD/storage
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## Windows
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## Ubuntu
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If you can't boot Windows, you can use an [Ubuntu Live CD](http://www.howtogeek.com/191054/how-to-create-bootable-usb-drives-and-sd-cards-for-every-operating-system/) to diagnose your HDD.
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* https://askubuntu.com/questions/528072/how-can-i-check-the-smart-status-of-a-drive-on-ubuntu-14-04-through-16-10
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If you can't figure out how to use that tool, read below.
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## Linux / BSD
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* https://askubuntu.com/questions/38566/how-can-i-check-the-health-of-my-hard-drive
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You want to check:
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* Power_On_Hours:
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> How many hours your HDD ran. HDDs usually die around 20-30k hours. Some may run up to 60k. It is totally random, and there is no guarantee a hard drive will run to X hours. It's however a good idea to back up more often and worry once you reach a lot of hours.
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***
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# How to check PSU
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This one is very tricky.
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The best and easiest method is to switch the PSU to an other one. Use the computer, try every application, game and whatnot. If the computer is now stable, then it was your PSU.
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The best and easiest method is to switch the PSU to an other one.
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Use the computer, try every application, game and whatnot.
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If the computer is now stable, then it was your PSU.
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Of course, most people don't have a second PSU lying around.
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In this case it's usually a good test to put load on your PC.
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@@ -71,11 +77,13 @@ In this case it's usually a good test to put load on your PC.
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## Windows
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Run the two programs at the same time.
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Prime95 stresses your CPU, Furmark stresses your GPU.
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[Prime95](http://www.mersenne.org/download/) stresses your CPU, [Furmark](http://www.ozone3d.net/benchmarks/fur/) stresses your GPU.
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If your PC is stable after a few minutes, just close them.
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If you have a BSOD, or the computer restarts/turns off, you have a bad PSU.
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Your PSU might also be able to deliver stable power during stress (not likely), so also test some other situations where you had a freeze/lockup.
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# Something else
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Check if the cables to your HDD/things are connected firmly, and nothing is lose. This can also cause trouble.
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Check if the cables to your HDD/things are connected firmly, and they are not loose. This can also cause trouble.
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If nothing helped, your motherboard can also be faulty.
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